Ticketing
Ticketing and access control was a separate project at Expo.02. The main task of this project was to enable efficient and smooth access to the national exhibition and at the same time ensure comprehensive control of visitor flows.
To ensure access control at the Arteplages, the main and side entrances were equipped with the appropriate infrastructure (turnstiles and readers). Each Arteplage had a Customer Care Centre where admission, event and boat tickets could be purchased. This centre also served as an information and enquiry point and offered various banking services.
Before entering the Arteplage, visitors had their 1-day or 3-day pass validated by a receptionist and received a wristband in return. With this wristband, the visitor could then pass through the turnstile and move freely throughout the Arteplage. The wristband also gave visitors access to the other Arteplage sites. At the Arteplage Murten-Morat, the same system applied to entering a solo exhibition, as the Arteplage itself was accessible without a ticket. Holders of a season pass could go directly to the turnstile and were checked there.
A special entrance was set up at each Arteplage for people with disabilities and visitors with pushchairs.
Admission on special days
There were special days that had a direct impact on ticketing and access control and those that had an indirect impact. The cantonal days of the events had a direct impact because the residents of the respective canton received a separate admission authorisation. The opening and closing days of Expo.02, the 1 August celebrations and weekend days had an indirect impact, as larger numbers of visitors were expected on these days.
Throughput capacity per turnstile
900 people per hour
Project realisation
SAG (Swiss Access Group) AG
Public limited company from
Ticketcorner AG (George Egloff, Johann Six, Rahel Witschi), Rümlang
Swisscom AG, Berne
Kaba Holding AG, Rümlang
SBB AG, Berne
Project management
B+R Event AG (Gérard Jenni, Andreas Schwaller), Zurich
Project management Expo.02
Fiona Mac Gregor
Access control
Securitas AG, Zollikofen
Tempobrain AG, Zurich
Customer Care Centre
Information and event tickets
Expo.02, Direction Exploitation, Département Acceuil
Admission tickets
SBB AG, Berne
Bank
UBS AG, Zurich
Admission tickets
Five exhibition areas - one admission ticket
One ticket was valid for visiting the four Arteplages and the Arteplage Mobile du Jura during the 159 days of Expo.02.
| Ticket prices | ||
| Type of tickets | Price | |
| 1-day pass | CHF 48.00 | |
| 3-day pass (free choice of days) | CHF 120.00 | |
| Season pass | CHF 240.00 | |
| Local season pass | CHF 192.00 | |
| Evening pass (from 18.30 hrs) | CHF 10.00 | |
| Discounts | ||
| Categories | Reductions | |
| Children up to 6 years | free | |
| Children from 6 to 16 years | 50% | |
| Families with SBB Junior Card | free for children up to 16 years of age | |
| Senior citizens, students, apprentices | 10% | |
| Persons with disabilities | 10% - free for one accompanying person (if required) |
Tickets for Expo.02 could be purchased at all railway ticket counters, by telephone and via the Expo.02 website.
Admission tickets for Expo.02 cultural events, which are subject to a charge, were sold at the ticket counters and via the Ticketcorner telephone number.
The various access authorisations